Wuddaya Do If Your Client Wants To Shop Retail?!
Wuddaya Do If Your Client Wants To Shop Retail?!
In the dynamic landscape of retail, catering to clients’ desires becomes a crucial aspect of success. Navigating the intricacies of retail demands a strategic approach that not only meets but exceeds client expectations. Understanding the nuanced challenges and opportunities that come with the retail sphere is paramount. In this article, we delve into effective strategies on how to shop retail successfully for your clients.
You are going to feel horrible! Because you just gave the project all your precious time looking for the best product for it and suddenly, your client wants to purchase some cheapie item off the internet at a much lower rate. It not only dips into your profits but also sets a bad expectation for your clients.
If your client wants to purchase an item from retail stores, chances are they found it in lower quality and for a significant markup, but the main thing is that the shipping for that item is free and they can get it in a day or two. Saves money as well as time!
To say nothing of the time you consumed to find out where the indefectible item can be obtained only to improvise your whole plan so that the “rare” piece your client found can be made fit to go with the design. So, now you are going to waste a lot more time on it, congratulations.
What you should do is, you should make sure that your contract tells your client that you will be charging them extra money if they want to come up with ideas of their own, out of nowhere, and want to make their newly found cheap items work in the design. You know that your client wouldn’t want to waste money or time and knowing the fact that in today’s world you can get anything and everything in a matter of few days or even hours, they tend to have an instant gratification inclination.
You should also know that your client doesn’t have much information about designer discounts. Your client is going to ask you about the price you will be offering them yet you won’t see them asking for the price of a water bottle from a grocery store.
It is the point where you come. You must be the savior of your clients because it is your job to protect your clients from themselves.
Your client tries to find items from the retail stores most probably because there they can have them for a lot lower price than what you have to offer. When they get it, it turns out to be worthless which as a result, ruins your design on which you spent a lot of your time.
You should not place reliance on the profit of making the bulk of the design fee because it shouldn’t be the criteria for you to succeed and go on to move forward in the future. You should be charging according to your intellect, the hard work you put into the project, and the masterpiece you create out of your design.
“Client Wants to Purchase from Retail Store”
Being a good interior designer, you must look at the aspect of your client purchasing an item from a retail store through their point of view. You and your client, both want to go for the better deal that comes in front of you. There will be times when the TTT (To The Trade) items won’t put two and two together for your client, and at other times, the same TTT items will be saving your client a lot of dinero.
You should explain it to your client as to when it is reasonable to purchase retail and when it is not by showing them a precise prototype of retail vs. trade items. It is possible that a picture may present a more accurate idea rather quickly and effectively than a mere written word.
In fact, when you do have a client who expressed they want to shop retail, we have an email template for this exact issue in our article here.
Something that remains a big-ticket for you and your client is your interior design trade discount. So, it is consequential that we muster for a common purpose of corroborating with companies that support us such as IE Interior Designer or LA Interior Design and their fabricators.
